InsiGage
Customer Experience Suite for high-velocity DTC teams

Turn Support into your
Best Sales Channel.

Unify live chat, AI resolution, and revenue tracking in one workspace. Resolve faster. Sell more. Zero engineering required.

No credit card requiredLive in under 7 days
Products

One suite.
Five focused modules.

Each product solves a specific customer-communication challenge. Mix and match, or use the full stack from day one.

View all products
01
Live Chat
Real-time engagement & flows

Live chat, triggered messages, and multi-step conversational flows that keep visitors engaged and convert them into customers.

  • Proactive triggers based on URL, scroll depth, or idle time
  • Multi-step flows with branching logic and rich-media cards
  • Typing indicators, read receipts, and real-time presence
Explore Live Chat
Live Chat — Widget Preview
Hi! I have a question about my recent order #10482.
Of course! Let me pull up your order details. One moment.
I can see order #10482 — 50 units, shipped via express. It's arriving tomorrow by 3PM.
Agent is typing...
Type a message...
02
Helpdesk
Centralized helpdesk

A unified agent workspace that pulls every channel into one queue with smart routing and SLA tracking.

  • Chat, Email, and Social in one inbox
  • Round-robin & skill-based routing
  • Handle time reduction up to 28%
Explore Helpdesk
Ticket Queue
#10484Shipping delay — VIP customer
$420
#10483Refund request — damaged item
$89
#10482Bulk order inquiry — 50 units
$2,450
Auto-routed 12 tickets to the right agent in the last hour
03
Knowledge Base
Self-service knowledge base

A searchable knowledge portal your customers actually want to use — powered by AI-assisted article suggestions.

  • Markdown & rich-text editor with version history
  • Embeddable widget and standalone portal
  • Ticket deflection up to 40%
Explore Knowledge Base
Knowledge Base — Search
How do I reset my password?
Account Security — Password Reset Guide98% match
Two-Factor Authentication Setup
Account Recovery Options
04
Copilot
Always-on chat automation

No-code bot builder that handles FAQs, qualifies leads, and books meetings around the clock.

  • Visual drag-and-drop flow builder
  • AI intent detection with fallback to live agents
  • Pre-built templates for onboarding, support, and sales
Explore Copilot
Bot Flow Builder
Greeting
Qualify Lead
Route to Agent
Book Meeting
Transfer
05
Surveys
In-app & outbound surveys

Capture NPS, CSAT, and custom feedback at the right moment — in-chat, in-app, or via email.

  • Conditional logic and skip patterns
  • In-chat micro-surveys triggered by events
  • Analytics dashboard with trend tracking
Explore Surveys
CSAT Survey — Post-Chat

How was your experience?

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5
Response Rate78%
4.2
Avg Score
1.2k
Responses
Why InsiGage?

Built for Speed,
Not Complexity.

CX teams at modern e-commerce brands don't have time for bloated tools. InsiGage gives you the power you need, without the overhead you don't.

Built for speed

Explore customer interactions, resolution trends, and retention patterns in seconds — no data team required.

Trusted by teams, not just analysts

From support agents to growth marketers, InsiGage helps everyone make smarter decisions.

Flexible by design

Connect your tech stack — from Shopify to Segment to your CRM — so your data lives where you need it.

Built to evolve

Whether you're scaling fast or maturing your CX practice, InsiGage grows with your needs.

Launch your new CX stack in days—not months.

Simple, transparent pricing that grows with your business. No per-seat fees, no implementation costs.

14-day free trial · No implementation fees